๐Ÿ’ฐ Maryland Live! Casino | Complaints | Better Business Bureauยฎ Profile

Most Liked Casino Bonuses in the last 7 days ๐Ÿค‘

Filter:
Sort:
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Earlier this afternoon around lunchtime I visited Maryland Live (recently renamed to Live! Casino & Hotel) for the first time in a year. I was blown.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
GOLDEN GAMING LIVE: Blackjack Edition

B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

View customer complaints of Maryland Live! Casino, BBB helps resolve BBB Rating. B+. Customer Reviews are not used in the calculation of BBB Rating.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Maryland Live! Casino Surveillance Video

B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Live! Casino & Hotel. 1, Reviews. #5 of 16 things to do in Hanover ยท Casinos. Sorry, there are no tours or activities available to book online for the date(s) you.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Maryland (MD) LIVE! Casino Suite Hotel Review

B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

View customer complaints of Maryland Live! Casino, BBB helps resolve BBB Rating. B+. Customer Reviews are not used in the calculation of BBB Rating.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Maryland Live Casino table games

B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Live! Casino & Hotel. 1, Reviews. #5 of 16 things to do in Hanover ยท Casinos. Sorry, there are no tours or activities available to book online for the date(s) you.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Incogsino Does Walk Through of Maryland Live Casino!

๐Ÿ’

Software - MORE
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Maryland legalized full casino gambling in As of this writing in , the Live is one of six Maryland casinos. The Live is.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
ACES CRACKED, BIG BLUFFS AND ENDING POKER CAREERS at Maryland Live!!!

๐Ÿ’

Software - MORE
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Maryland Live! Casino, in the Baltimore suburb of Hanover, Maryland, has very quickly risen to become one of the largest and most successful casinos in the.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Bluffs, Backdoors, and Building STACKS at Maryland Live!

๐Ÿ’

Software - MORE
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

View customer complaints of Maryland Live! Casino, BBB helps resolve BBB Rating. B+. Customer Reviews are not used in the calculation of BBB Rating.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Maryland Live Casino: Quick Hits Slot 45 FREE Games won 3X PAY! Max Bet!

๐Ÿ’

Software - MORE
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Earlier this afternoon around lunchtime I visited Maryland Live (recently renamed to Live! Casino & Hotel) for the first time in a year. I was blown.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Thousands flood Maryland Live casino for opening

๐Ÿ’

Software - MORE
B6655644
Bonus:
Free Spins
Players:
All
WR:
30 xB
Max cash out:
$ 1000

Earlier this afternoon around lunchtime I visited Maryland Live (recently renamed to Live! Casino & Hotel) for the first time in a year. I was blown.


Enjoy!
Valid for casinos
Visits
Likes
Dislikes
Comments
Maryland Live! Casino Table Games

The Security Guard never called me back to follow up. Factually, a total of 58 Philly Cheese Steaks were sold on the date in question with no other complaints lodged by guests. I just recently fixed my own steak and cheese and it didn't look like diarreah and I didn't need a napkin. Need to file a complaint? I'm disappointed that the casino did not offer anything other than a wheelchair ride to my car and sent me on my way after their equipment counter height chair failed on me and dumped me to the floor in a room full of people and I'm being left to fend as it it was my fault and it was not my fault. Upon waking up - I felt food in my chest and up to my neck while still feeling nauseous. I'm presently receiving medical treatment under my doctors care since I've gotten worst and presently under my doctors care being monitored and receiving medication. Security wheel chaired me to my car. There were three individuals that sat at the table next to me who witnessed my fall. I never touched any buttons , as I watched her bonus round, my machine spent 2 rounds and my ticket spit back out. Whenever I'd returned home and went to bed, and could not sleep due to feeling nausea, excruciating stomach pain and cramps like never before and groaned due to the unbearable pain and eventually vomited a poisonous taste of a smelly contaminated substance and runny bowel movements and returned to bed. Customer Response. We have tried to reach out to the customer, but he has not returned our calls. We ordered our food and waited some time for its preparation. As a matter of policy, BBB does not endorse any product, service or business. Status: Resolved. When I called back to get a copy of the incident report, I felt like no one cared that the casino chair collapsed on me or why it collapsed on me or if the chair is still in service for someone else to have an incident and the chair collapse on them. Security Office is treating me as if I'm at fault because the chair collapsed on me. Sharonly N. He was not available so I left a phone message to call me back. It was a very loud and rough fall. I have been visiting live casino for years and never had any issues. Dear BBB, This letter is written to inform all necessary parties that Live Casino did not honor the verbal agreement made to me. End of Statement. They were calling for the person that suppose to have addressed this issue but was unavailable and I answered her questions. I have photo's of my stained jeans that camera footage will show me wiping them off with a napkin and the receipt of purchase. I was sitting at a table at MD Live watching a Karaoke show. The Food Poisoning incident happened on 27Aug I called them on 28Aug and got no immediate response. There is a standard preparation method for the cheesesteak, which was followed that evening. I'm a little concerned and disappointed that MD Live did not follow-up with me on my injury from falling from the counter height chair. This matter is closed with no further action on our part. They didn't attempt to do anything upon my calling them until 30Aug and apologized for calling so late. We are insulted and in shock by the whole ordeal and we want a full refund for our inconvenience.{/INSERTKEYS}{/PARAGRAPH} BBB Business Profiles are subject to change at any time. The bun is lightly toasted on the grill then the meat cheese and onions are placed in the bun and served to the guest. I'm presently under medical care and taking medication. BBB Business Profiles generally cover a three-year reporting period. We paid cash for a room service order and the was also charged to our room and the server denied that we paid her cash and stole our m ok net. The Director told me I was unable to get a copy of the report, only by subpeona. My leg and right side of body was sore from the fall. While eating the food the juices ran down my hands arms and stained my jeans and the napkins I'd used got drenched in juices. When it happened I went to the nearest security person, and asked him to call for help for me. I had to leave the event early due to this unfortunate incident and it does not appear the casino is taking any kind of responsibility. The correct person that was suppose to respond to the incident didn't call until after 03Sep They can not approach this matter as if it was totally impossible to have happened because it did - and my relative witnessed the whole thing because they handed me three napkins at a time. So how much more do I need to do to get my point across because I already talked to two employees from the Company and answered their questions and without resolution. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I also lost an earring that came from my ear during the abrupt fall that was very special to me. After a while, mom went to the counter while the food was on the counter - ready for pickup. Was knocked to the floor. Desired Outcome. Status: Answered. I would like for a representative from MD Live to contact me about this incident and the inconvenience that it caused caused me that their chair collapsed on me and no one has followed up with me. I told them that I would like a wheel chair to get to my car. If the earring is located, we will contact Ms. No one came. I was diagnosed and treated for the food poisoning and still under my doctors care. As of today, I have not heard from anyone or have seen a check. After review of the incident and discussion with witnesses, we have concluded that the chair in question was not defective and not the cause of Ms. The Company responded: We have attempted to speak with this guest but she has not returned our calls. Sort By. At a later time, my mom offered to purchase something for us to eat using her comps. We will continue to reach out to the guest to see if we can address her concerns. Reasons for BBB Rating. I was sore throughout the weekend from the fall. {PARAGRAPH}{INSERTKEYS}Years in Business: 8. BBB Business Profiles may not be reproduced for sales or promotional purposes. They asked me if I needed medical attention or need a wheel chair to get to my car. Their food made me sick and if you check their CAMERA FOOTAGE - you will see me eating and ended up experienced stomach pain - slumped over one of their casino machines holding my stomach and leaving with my relative shortly thereafter. Customer Complaints Summary. Refund of my money. We are appreciative of the comments he shared and have taken measures to minimize the chance of this happening again. I'm still waiting for a response since their food made me sick and they're dragging their feet in order to address this issue. We have attempted to speak with this guest but she has not returned our calls. I waited an hour for some service person to refund my money, and no one came. Casino Complaints. Each sandwich is made to order starting with the frozen beef placed on the hot griddle with the onions cooked to well done then topped with the slice of cheese to melt it. Security came to table and asked me what happened. All of a sudden the counter height chair I was sitting in collapsed and dumped me about a 3 foot drop to the floor about on my right side. We contacted the manager who told us that if it wasnt on video than it didn't happen. The front part of the chair was broken, I have a picture of the chair. Upon eating the food, after some time, I experienced excruciating stomach pain, pressure like an extensive and unbearable gravity pull while playing on the casino machine and got much worst upon returning home. So they need to get real or I will seek legal representation since they act as if they don't care and making up excuses. I told them that the chair just gave in all of a sudden and dumped me to the floor. My ticket was short 6. This has been communicated to Ms. BBB is here to help. None of this has resolved the issue and the purpose of receiving a call from the wrong person. Maryland Live! I was a bit dazed and did not know what happened. Casino Response. It definitly happened and we didnt appreciate the poor customer service so we checked out early and left the hotel. File a Complaint. At this time, we have not been able to locate the earring she claims was lost on property. On 30Aug - The wrong person responded and apologized for calling so late. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. First of all: Had they handled my complaint properly in the first place, I wouldn't have had to contact Consumer Protection and then BBB.